Data Use

What data we use

• What you give us — your account details, and the pages, files, memories, tasks, and other content you create in The Cloud.
• What we collect automatically — basic device and usage data and logs that keep the product working and secure.
• What you connect — data from services you choose to link, such as Gmail, Google Calendar, Google Drive, and YouTube. You decide which connections to set up.

Why we use it

We use your data to run the features you ask for: to operate and improve The Cloud, to let Ora and other AI features do what you request, to keep connected services in sync, to process payments, and to keep your account secure. We do not sell your data, and we do not use it for advertising.

AI and your content

The Cloud is an AI-native workspace. When you use an AI feature, the content needed for that request is sent to our AI provider (Anthropic) solely to deliver the feature, under contract. Your content is not used to train Anthropic's or any other party's AI models.

Google data and Limited Use

When you connect a Google service, The Cloud only uses that data to provide the feature you enabled — showing and organizing your mail, calendar, files, or channel, and carrying out the actions you ask for. Our handling of Google user data, including its use and transfer, adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell it, use it for advertising, let humans read it (except with your consent, for security, or to comply with the law), or use it to train generalized AI models. The full breakdown — every permission and what it does — is in the Google section of our Privacy Policy.

Where it is stored

Your data is hosted on our backend infrastructure provider, Convex. Connection tokens are encrypted before they are stored, and all data is encrypted in transit (HTTPS/TLS) and at rest. See our Security page for more.

Sub-processors

We use a small set of trusted providers to process data on our behalf, each under contract. They include:

• Convex — backend hosting and database for your account and content.
• Anthropic — AI provider for Ora and other AI features.
• ElevenLabs — voice and AI-audio processing (text-to-speech, speech-to-text, and voice cloning). Text and voice samples may be sent under a data processing agreement.

We do not sell your data, and these providers may use it only to deliver the feature you asked for — not to train their own models.

How long we keep it

We keep your data while your account is active. You can delete content at any time, and deleting your account permanently removes your personal data and the content you created — including data synced from connected accounts. Items in Trash are purged after 30 days. When you disconnect a connected service, the data synced from it is removed and its tokens are deleted.

Your controls

• Access, correct, or delete your data.
• Disconnect any connected service at any time.
• Review or revoke Google access from your Google Account permissions page.
• Delete your account to remove everything.

To make a request, contact us at team@teka.ai.