Question 1

What is the right plan for me?

Accepted Answer

Personal is free: 100 AI credits a month, 100 MB of storage, 5 spaces, 5 task lists, 100 pages, and page publishing. Pro adds credits and storage, unlimited spaces and pages, 25 task lists, and 3 custom domains. Max adds unlimited task lists and custom domains and priority support. Enterprise is for organizations that need SSO, SAML, audit logs, and dedicated support.

Question 2

What are AI credits and how do they work?

Accepted Answer

Credits are spent when you use AI features. Each plan includes a monthly allotment that resets every billing cycle. Extra credits are $2 per 500, in any quantity from $2 up. Purchased credits do not expire and carry across billing periods.

Question 3

Can I switch between monthly and yearly billing?

Accepted Answer

Yes, in account settings, at any time. Yearly billing is a lower monthly rate: Pro is $400 a year, which is $33.33 a month, and Max is $2,000 a year, which is $166.67 a month.

Question 4

Is page publishing included on the free plan?

Accepted Answer

Yes. Page publishing is on Personal, and on every paid plan. Custom domains are the paid part: 3 on Pro, unlimited on Max, and $5 a month each beyond that.

Question 5

What happens if I hit a limit on my plan?

Accepted Answer

The app shows an upgrade prompt. You can change plan, or buy an add-on without changing plan: extra storage at $2 a month per 10 GB, or an extra custom domain at $5 a month.

Question 6

How does The Cloud use my data?

Accepted Answer

We use your data to provide the service. The privacy policy and the data use policy state what is stored, what is shared, and with whom.

Question 7

Where can I ask more questions?

Accepted Answer

Email team@thecloud.so. In-app chat is on Pro and Max.

Feature	PersonalFree	Pro$33.33/mo	Max$166.67/mo	EnterpriseCustom
AI Credits	100/mo	2,500/mo	10,000/mo	Custom
Storage	100MB	10GB	50GB	Custom
Spaces	5	Unlimited	Unlimited	Unlimited
Task Lists	5	25	Unlimited	Unlimited
Pages	100	Unlimited	Unlimited	Unlimited
Custom Domains	—	3	Unlimited	Unlimited
Page Publishing	Yes	Yes	Yes	Yes
SSO & SAML	—	—	—	Yes
Audit Logs	—	—	—	Yes
Support	Email	Email	Priority	Dedicated
	Download	Get Pro	Get Max

Feature	PersonalFree	Pro$33.33/mo	Max$166.67/mo	EnterpriseCustom
AI Credits	100/mo	2,500/mo	10,000/mo	Custom
Storage	100MB	10GB	50GB	Custom
Spaces	5	Unlimited	Unlimited	Unlimited
Task Lists	5	25	Unlimited	Unlimited
Pages	100	Unlimited	Unlimited	Unlimited
Custom Domains	—	3	Unlimited	Unlimited
Page Publishing	Yes	Yes	Yes	Yes
SSO & SAML	—	—	—	Yes
Audit Logs	—	—	—	Yes
Support	Email	Email	Priority	Dedicated
	Download	Get Pro	Get Max

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