Last updated: July 20, 2026
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.vitalenergysolar.com/ website (the “Website”) operated by Vital Energy Solutions, a limited liability company formed in California, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
How we use this information
- Providing customer service
- Verifying customer information
- Counting ad impressions to unique visitors
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Resolving disputes
- Responding to consumer messages
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Postal / Shipping address
Specific piece of information
How we use this information
- Providing customer service
- Verifying customer information
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Resolving disputes
- Responding to consumer messages
Identifying information - Phone number
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Recording voice calls
- Undertaking activities to verify or maintain the quality or safety of our services or devices
- Counting ad impressions to unique visitors
- Enforcing our Terms of Service
- Marketing and advertising
- Resolving disputes
- Responding to consumer messages
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - IP address
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying embedded maps and tracking and analyzing interactions with such maps
- Displaying fonts
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Email address
Specific piece of information
How we use this information
- Providing customer service
- Verifying customer information
- Counting ad impressions to unique visitors
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Resolving disputes
- Responding to consumer messages
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Device identifier
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying embedded maps and tracking and analyzing interactions with such maps
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Online identifier
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Displaying embedded maps and tracking and analyzing interactions with such maps
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Browsing history
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Detecting security incidents
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Search history
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Detecting security incidents
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
How we use this information
- Analytics
- Counting ad impressions to unique visitors
- Detecting security incidents
- Enforcing our Terms of Service
- Marketing and advertising
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Resolving disputes
- Targeted advertising
- Verifying position and quality of ad impressions
Internet or other electronic activity - Information regarding your interactions with advertisements
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Marketing and advertising
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - Social media user ID
Specific piece of information
How we use this information
- Counting ad impressions to unique visitors
- Marketing and advertising
- Targeted advertising
- Verifying position and quality of ad impressions
Identifying information - kWh Usage
Specific piece of information
How we use this information
- Providing customer service
- Verifying customer information
With whom we share your personal information
We share the following personal information with the following categories of third parties:
Identifying information - Name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Social networks
- Website or application development and design vendors
Identifying information - Postal / Shipping address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Website or application development and design vendors
Identifying information - Phone number
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Social networks
- Website or application development and design vendors
Identifying information - IP address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Website or application development and design vendors
- Advertising networks
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Font vendors
- Map vendors
- Security services vendors
- Social networks
- Spam prevention vendors
Identifying information - Email address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Social networks
- Website or application development and design vendors
Identifying information - Device identifier
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Website or application development and design vendors
- Advertising networks
- Map vendors
- Security services vendors
- Social networks
- Spam prevention vendors
Identifying information - Online identifier
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Website or application development and design vendors
- Advertising networks
- Map vendors
- Security services vendors
- Social networks
- Spam prevention vendors
Internet or other electronic activity - Browsing history
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Security services vendors
- Social networks
- Spam prevention vendors
- Website or application development and design vendors
Internet or other electronic activity - Search history
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Security services vendors
- Social networks
- Spam prevention vendors
- Website or application development and design vendors
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Website or application development and design vendors
- Advertising networks
- Security services vendors
- Social networks
- Spam prevention vendors
Internet or other electronic activity - Information regarding your interactions with advertisements
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Social networks
- Website or application development and design vendors
Identifying information - Social media user ID
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Advertising networks
- Content management systems
- Hosting providers
- Social networks
- Website or application development and design vendors
Cookies
Cookies are small text files stored on your device when you visit certain websites. They help sites remember your preferences, recognize returning visitors, and collect data about how pages are used.
We use a combination of session cookies and persistent cookies on this website. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a defined period, or until you choose to delete them.
Types of Cookies We Use
Our website uses the following categories of cookies:
Strictly Necessary Cookies — These cookies are required for the website to function properly. They enable core features like page navigation and access to secure areas of the site. The site cannot function correctly without these.
Analytics and Performance Cookies — These cookies allow us to understand how visitors interact with our website. We use tools including Google Analytics and similar services to collect anonymous, aggregated data on page visits, traffic sources, and site usage patterns. This information helps us improve how our website performs.
Advertising and Tracking Cookies — We use advertising and tracking technologies including Meta Pixel (Facebook), Google Ads, Microsoft Advertising (Bing Ads), DoubleClick, and CallRail. These tools allow us to measure the effectiveness of our advertising campaigns, track conversions, and in some cases, show relevant ads to people who have visited our site. These cookies may collect information about your browsing activity across other websites.
Functional Cookies — These cookies enable enhanced features and personalization. They may also be set by third-party providers whose services appear on our pages, such as Cloudflare for security and performance.
Third-Party Cookies
Some cookies on our website are placed by third-party services, not by us directly. These include advertising platforms, analytics providers, and security services. We do not control how these third parties use the data they collect. We encourage you to review the privacy policies of those providers for more detail.
Your Cookie Choices
You have the right to accept, reject, or manage cookie preferences at any time. When you visit our website, you will be presented with a cookie consent banner where you can indicate your preferences. You can also update your choices at any time through the cookie settings link on our website.
In addition, most browsers allow you to block or delete cookies through their settings. Please note that disabling certain cookies may affect the performance or functionality of parts of this website.
For more information about cookies and how to manage them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. If this Website uses any additional analytics program, you can learn how to opt out on that program’s website. You can also opt out of cookies by using our cookie consent banner.
Advertising and remarketing
This Website uses the Google remarketing service. We use this service to display advertisements to people who have interacted with our Website in specific ways. This remarketing service places a cookie or a device identifier or other technology that tracks your behavior online and displays advertisements for our products or services to you on third-party websites across the Internet through the Google Content Network. You can opt out of the use of cookies or device identifiers by Google by visiting Google’s My Ad Center. You can opt out of third party vendor’s use of cookies by visiting the Network Advertising Initiative Opt-Out Page or control the use of device identifiers by changing your device’s settings.
This Website uses the Meta remarketing service. This means that third parties, including Meta, may use web cookies, beacons, and other storage technologies to collect or receive information from this Website and elsewhere on the Internet and use that information to provide measurement services and targeted ads to you on Facebook and elsewhere. This Website also uses the Meta Pixel, which is an analytics tool that allows us to measure the effectiveness of our advertising by understanding your interactions with this Website and our advertisements. The personal information collected by the Meta Pixel is anonymized to us but is processed and stored by Meta Platforms, Inc. You can opt out of this practice by visiting Meta’s Ad Practices Page. You can also opt out of cookies by using our cookie consent banner.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
CallRail - Call Tracking and Recording
We use a third-party call tracking and analytics service to manage and monitor calls made to our business. When you call us, the following applies:
What We Collect
When you contact us by phone, we may collect and store the following information:
- Your phone number and name
- An audio recording of the call
- A written transcription of the call
Recording Disclosure
All inbound calls are recorded. You will hear an automated message at the start of the call informing you that the conversation is being recorded. By continuing the call after this notification, you acknowledge that the call may be recorded.
How We Use This Information
The information collected through call tracking and recording is used for the following purposes:
- Marketing attribution, to understand which campaigns and channels are driving calls to our business
- Call tracking and performance monitoring
- Staff training and quality assurance
We do not use this information for any automated decision-making or profiling purposes.
Data Sharing
Our company shall maintain the confidentiality of all call recordings, transcriptions, and associated caller information, and shall not disclose, disseminate, or transfer such data to any third party, with the express exception of the company’s authorized marketing agency. Data processing activities conducted by our service provider, CallRail, are performed strictly on the company's behalf and in compliance with CallRail’s established privacy policy, which may be reviewed at https://www.callrail.com/privacy.
Data Retention
Every call recording and its linked metadata is purged from the CallRail platform after a 25-month period. Our company maintains no local storage for tracking data or audio files. To formally request the removal of a recording you are featured in, please reach out via the contact details listed at the conclusion of this document.
Your Rights
You have the right to request access to, or deletion of, any personal data collected during a call with us. To make such a request, please contact us using the details provided in the Contact section of this policy.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Questions
If you have any questions about this Privacy Policy, please contact us at support@vitalenergysolar.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.