Your business's digital home.
One idea in, a whole operation out. Digital operations and marketing for small businesses.
How we work
Concept. Creation. Operation.
You bring one idea. We refract it into everything it needs to run.
Concept
Map what your idea needs.
Creation
Build the pieces.
Operation
Run and refine it monthly.
Bring the idea. We'll build the house.
Start a projectServices
One studio. Five ways forward.
Take one part or the whole operation — service or product, one point of contact.
Launch
Positioning, the site or store, the plan, and go-live — from idea on paper to open for business.
Start a launch →Project Management
Every vendor, deadline, and handoff gets an owner and a due date — and the project lands.
Get it managed →Digital Operations
Your website, tools, and workflows set up and maintained, so the day-to-day runs without you.
Run my operations →Marketing
Content, email, and social on a rhythm, with the tracking to prove what works.
Grow demand →1:1 Strategy
A focused session and a written plan you can act on — priorities, not more questions.
Book a session →Work
The first month.
Sample plan How we'd approach a typical small business. Case studies land here as we complete projects.
Map it
Audit the site, tools, and marketing. Agree on the three things that matter most.
Build it
Fix the foundation — site, tracking, and the systems your day runs on.
Run it
Marketing on a weekly rhythm, reviewed and adjusted each month.
One roof. One point of contact.
Start your first monthAbout
A studio that runs the whole operation.
Refract House is a boutique studio led by Megan Nugent. Small businesses don't need five vendors — they need one place that takes an idea and runs the whole operation.
The name is the promise: a prism takes one beam and refracts it into its full spectrum. One idea comes in; launch, operations, marketing, and strategy come out — under one roof.
Work with us
Contact
Tell us what you're building.
A note gets a reply within one business day.
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